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Strategic Approach to Sustainable Operations

Sustainability at Intility isn't a separate initiative bolted onto the business, it's built into the platform model itself. By sharing infrastructure across several hundred customers, running data centers on 100% renewable energy, and embedding clear climate targets into how we govern the company, we make responsible choices the default rather than the exception. This article looks at how an industrialized platform, accountable governance, and a resilient digital foundation come together to reduce environmental impact while strengthening the security organizations depend on.

Strategic Approach to Sustainable Operations

An efficient, industrialized platform model

Organizations on Intility share a common, industrialized platform – instead of constructing its own small IT universe. When several hundred customers use the same digital foundation, infrastructure can be utilized far more efficiently than if everyone had their own data center or server room. Fewer physical servers, higher utilization, better lifecycle management and less complexity translate into a lower climate and resource footprint– without requiring customers to adapt their core business.

Supporting the platform is an infrastructure designed with sustainability as a premise: data centers powered by 100% renewable energy, documented energy efficiency and technical solutions that reduce both energy use and e‑waste. When a new customer connects to the platform, they are connected to an already optimized and continuously improving model.

Responsibility in governance and value chains

For Intility, sustainability is not a side project, but a part of how we govern the company and develop the platform. We have set clear climate targets and prioritized SDGs, and we subject ourselves to external evaluation through Eco-Lighthouse (Miljøfyrtårn), EcoVadis and Ethical Trade Norway. This provides both an internal compass and an external commitment: we will reduce our own emissions, and we will use our position to move the value chain in the right direction.

The same logic is embedded in the services we deliver. Through standardized lifecycle management of equipment, requirements for eco‑labelled products and responsible suppliers, and documented handling of e‑waste, we make it easier for customers to make more sustainable choices.

A secure and resilient digital foundation

Today, digital infrastructure is as critical as power and water. When Intility takes responsibility for customers’ digital foundation, it is therefore also a question of societal resilience. The platform is designed with high security and robustness as standard, so that organizations can trust that IT services will function – even when the unexpected happens. This frees up time and capacity for customers to develop their own business instead of handling increasingly complex operations and security challenges on their own.

At the same time, technology is moving fast, particularly within AI. Our approach is to link innovation with responsibility: new portals, insight tools and AI‑based functionality should enhance control of security, resource use and emissions – not just add more features. By combining a robust platform, clear principles for responsible technology and tools that visualize climate impact, we aim to make it both easier and more attractive for customers to choose a secure and resource-efficient digital foundation.